Sarah Hamilton
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Operations Consulting for Growing Service Businesses

Build a business that runs without everything running through you.

I help founder-led service businesses simplify intake, onboarding, recurring-service delivery, team handoffs, and performance tracking—so growth does not create more chaos for the owner.

Designed for

Growing businesses at an operational inflection point.

  • Founder-led service business
  • Approximately $250,000–$1 million in annual revenue
  • Approximately 2–15 employees or contractors
  • Inconsistent workflows, manual handoffs, owner bottlenecks, weak documentation, or limited performance visibility

Core offer

The Operations Reset

A focused four-week engagement to identify the operational bottleneck creating the most friction, redesign the workflow, document the new process, introduce appropriate automation, and establish a practical way to measure performance.

Week 1

Operational audit and priority map

Week 2

Workflow and responsibility redesign

Week 3

SOPs, templates, and practical automations

Week 4

KPI tracking, implementation handoff, and next-step plan

Potential deliverables

  • Operational workflow audit
  • Current-state and improved-state process map
  • Roles and responsibility clarification
  • SOPs and reusable templates
  • Intake or onboarding workflow
  • Practical, AI-assisted workflow improvements where appropriate
  • Simple KPI scorecard
  • 30- or 60-day implementation roadmap

Starting investment

Pilot engagements begin at $2,500.

Exact scope and final pricing depend on the business's needs. No specific financial result is promised.

Operating experience

Evidence behind the offer.

These are verified results from Sarah's operating experience—not guaranteed consulting outcomes.

$35K → $105K

Annual revenue growth in a service operation

2 days → minutes

Customer onboarding reduced through automation

800+

Clients supported, including 250+ recurring clients

13% → 92%

Organizational readiness improved through data-guided execution

The work also included SOP development, vendor processes, contractor coordination, operational controls, and service systems supporting more than 500 families.

A more durable next stage

Your next stage of growth should not require you to hold every process together personally.